When you try to move your domain names to safety from VeriSign (the company who borged Network Solutions in June 2000), VeriSign will send a "confirmation request" to which the recipient must respond within 96 hours, otherwise VeriSign will disallow the transfer — regardless of the agreement you will already have signed with the new registrar.
VeriSign is clearly desperate to make it as difficult as possible for domain owners to jump through the confirmation hoops:
If VeriSign really would be sending a good-faith confirmation request, they would, instead of this...
Subject: [NIC-x] Information about your account Dear Valued VeriSign(r) Customer: You know the value of being a VeriSign customer. We've put 6 million customers on the Web and are the industry leader in domain name registration and digital trust services, enabling everyone, everywhere to engage in online commerce and communications with confidence. **************************************************** Unsurpassed Quality and Service 24 HOUR CUSTOMER SUPPORT FREE access 24 hours a day, 7 days a week Get help when you need it. Customer Support is available by phone, e-mail, and through our Web site. ONLINE MANAGEMENT TOOLS Manage all your services with our easy-to-use, Web-based interface. Set up your Web site, add additional e-mail boxes, modify your contact information...it's all in one place. **************************************************** We take every effort to protect you against unauthorized or fraudulent registrar changes. We've received a request to Change the Registrar of your domain name x to another registrar. You're a valued customer, and we want you to remain with VeriSign. To keep your domain with VeriSign, no action on your part is necessary. To confirm your desire to change your registrar, copy and paste the line below into the subject line of your return email: [NIC-x]:x:x:TRANSFER=YES If you don't respond within 96 hours from the time stamp of this email, the request to Change Registrar will be denied. The timestamp of this email and the time to respond are based on Eastern Standard Time. If you have any questions, please email us at: registrar@networksolutions.com. At VeriSign, we've been building online identities since the Internet was introduced. We will continue to put this experience and reliability to work for you. Thank you for being a VeriSign customer.
...send something like the following, and to all the domain's contacts:
Subject: [NIC-x] Confirmation request regarding change of registrar for your domain name x We've received a request to Change the Registrar of your domain name x to another registrar. To confirm your desire to change your registrar, copy and paste the line below into the subject line of your return email: [NIC-x]:x:x:TRANSFER=YES If you don't respond within 30 days from the time stamp of this email, the request to Change Registrar will be denied. If you have any questions, please email us at: registrar@networksolutions.com.
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